Terms of Use

These terms apply when you use charliespethub.co.nz, run by Charlie's Pet Hub, Hamilton, New Zealand. By using the website you agree to them.

Charlie's Pet Hub hasn't opened yet. Services, class times, products and prices shown on this website describe what we're planning and may change before or after opening. We'll confirm details when we open.

The 20% launch discount is for people who sign up with their email address before we open. It applies to your first purchase in store and is valid for 30 days from our opening day. We'll email you the code and any further conditions before we open.

Information on this website is general and isn't veterinary advice. Talk to your vet about your own pet's diet and health, especially before changing their food.

The text, photos, logos and design on this website belong to Charlie's Pet Hub or are used with permission. Please don't copy them for commercial use without asking us first.

We may link to other websites, such as our social media pages. We're not responsible for their content or privacy practices.

Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. Otherwise, to the extent the law allows, we aren't liable for any loss from using this website or from it being unavailable.

How we handle your personal information is covered by our Privacy Policy.

We may update these terms; the date at the top shows the latest version. These terms are governed by New Zealand law.